Completing the CSS Profile for the Noncustodial Parent

Frequently Asked Questions

Why am I asked to enter my high school graduation year?

To assist the College Board in determining if you are viewing the correct information for the appropriate academic year. For parents, counselors, or other education professionals, please enter your student's four digit high school graduation year. For example, if a student is graduating in June 2020 enter 2020. 

How do I access the tutorials?

You will click the start button located at the top of the screen. Then you will be asked to enter your high school graduation year. After this, you will be directed to the video. You can start, pause, rewind, and fast forward the video as needed. 

What if I have questions?

You can contact customer service through the College Board website at

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