Contact Us

Support Hours:

October 1 through February 28: Monday-Friday from 8am-10pm ET
March 1 through September 30: Monday-Friday from 8am-8pm ET
Certain holidays may affect these hours.

CSS Profile For Applicants

If your question is about a deadline within the next 5 days, please call the appropriate number below

U.S. and Canada: 844-202-0524
Para español: 844-202-0524, marque 6

International: 212-299-0096

Applicants need their College Board Security Phrase to validate their identity when contacting the Support Team. Follow the step-by-step guide website link below to recover your Security Phrase.

Website

Security Phrase Step-by-Step Guide

Contact Form

Applicant Email Form

IDOC For Applicants

If your question is about a deadline within the next 5 days, please call the appropriate number below

U.S. and Canada: 866-897-9881
Para español: 866-897-9881, marque 7

International: 212-299-0096

Applicants need their College Board Security Phrase to validate their identity when contacting the Support Team. Follow the step-by-step guide website link below to recover your Security Phrase.

Website

Security Phrase Step-by-Step Guide

Contact Form

Applicant Email Form

For Financial Aid Administrators

If your question is about a deadline within the next 5 days, please call the number below

Phone: 866-881-1167

Contact Form

Financial Aid Administrators Email Form

For Counselors

If your question is about a deadline within the next 5 days, please call the number below

Phone: 800-626-9795

Contact Form

Counselor Email Form